Expert, up-to-date advice – our team of travel advisors have developed a careful understanding of the expectations of customers, especially Westerners. Nonetheless, they will ask you questions that will help them better identify your preferences and what you don’t want, past experiences, expectations, and more. All this with the sole objective of providing you with the best recommendations and better advice. We incorporate the right amount of inclusions into our programs to ensure your Laos travel experience is up to the level of freedom you need. Unlike what may be written in travel guides (including the most recent publications you are reading at the moment), we have access to live and verifiable information which we are very happy to share with you. We pride ourselves on bringing this value to our services by providing the most targeted and up-to-date information.
A network of contacts – we are pleased to open new horizons to our customers. These horizons which normally remain closed for people not in the know. Because traveling is also meeting the locals, we realize that it is not just the Laotians who make up the country. When visiting Laos and when it is relevant, we are the kind of people who don’t hesitate to introduce you to the expats who also “shape” Laos. There is a number of bright, senior graduates and experts in certain fields that you might be interested in. We boast a large portfolio of Laotian and expatriate contacts with whom we will be happy to put you in touch, for your sole enjoyment.
Personalized programs – no program looks the same. Because we spend precious time getting to know you, in order to better identify what suits you best. Unlike other operators, we do not engage in producing an Itinerary and quote it until we have ascertained your genuine interest in Laos and why doing it with us. We build this vital relationship to be confident before we start anything together. This relationship is the basis for the beginning of the correspondences that will ultimately lead to living the vacation of your dreams.
Value for money programs – unlike most agents, we don’t go the easy ways and don’t want to compete on price alone. We believe that we spend privileged moments with our guests, we do not cut the edges and do not endanger the quality of the services we offer. Being the cheapest is not our goal. If you were going to compare our programs with others, make sure you are comparing apples to apples.
Handpicked tour guides (merci de revoir la version française et de corriger ce libellé avec “tours guidés” pour “des guides touristiques”) – we are a small boutique operator and once we have a confirmation file, we go back to our short list of local tour guides and secure the right ones for you. The earlier you book, the better the chances of us guaranteeing you the best guides. In any case, we update our guides on your profile and your expectations so that they are better prepared to welcome you accordingly.
Meeting you in person – if we seemed to be in direct contact with you, you may want to meet us in person during your trip to Laos. We will do our best to do so. Because we think it’s always nice and more personal to put a name on a face. We love to bond with our guests/clients and would be happy to show up personally for an ice cream, a strong Lao coffee, a crisp BeerLao or anything new that we have tried recently and would like to share with you!
Little touches, big impressions – we love to be amazed by little touches from our loved ones. Likewise, we like to positively surprise our guests with little attentions and personal touches.